Feedback for Job Performance

Course Objective
To create tools, processes, and confidence in using feedback and communication in the workplace for boosting employee morale, improving job performance, and increasing productivity.

Skills Learned

• Learn techniques for giving and receiving positive and negative feedback (constructive criticism)
• Identify communication barriers that often prevent participation in feedback sessions
• Discover ways to overcome feedback communication barriers
• Sharpen listening skills
• Critique feedback situations (role-playing exercises and videos)
• Increase self-assurance and ability to give and receive feedback effectively

Recommended For
Anyone wanting to improve their communication skills in the workplace, especially, supervisors, managers, and department heads

Date/Time
8:30 a.m. - 4:30 p.m. Nov. 30

Cost
$195 Members
$235 Non-members