Coaching and Counseling Employees

The opportunity to register online has passed. Please contact Michele Hefferon or call (585) 256-4614 for late registration information. Thank you.

Course Objective: Coaching and counseling is really "shaping behaviors" for win -win outcomes. Coaching isn't counseling and counseling isn't coaching. One is voluntary and the other isn't. Coaching is a proactive interaction and counseling is, most often, a reactive activity. Coaching is a form of staff development and supervisors need to invest time to coach and counsel in order to ultimately achieve performance results. Learn to coach for professional development, counsel performance behaviors, not personality change, and how to unlearn past performance. Understand the difference between technical competencies and behavioral competencies.

For hardcopy registration or to view the list of seminars click the brochure button.

Course Length: 8:30am - 12:30pm

Cost: $125 RBA Members, $165 Non-Members

Cancellations must be received 5 business days before the event. No shows will be charged.

Delivered by: Pat Piles

Free parking in RBA lot located behind the building off Andrews Street. The yellow gate will open when you approach, we will provide exit code.

Date: Wednesday, January 30 2013
Address: Rochester Business Alliance
150 State Street
Rochester, NY 14614

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